Difference between revisions of "Account Transfer"

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{{remark|We are still working on the [[translation]] of this wiki. If you would like to help us, create an account and join us in completing Xhodon's encyclopedia.}}
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==Ask for account transfer==
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Questions about Account-Transfer
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===I will give my account to another player. What should I do?===
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i want to give my account to another Player. What must i do?
  
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Open a ticket via the support link (issue bug requests) or write an email directly to community@xhodon.de . Content:
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open a Ticket with the support-link (topic: bugsubmission) or write a mail to community@xhodon.de content:
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Your own Accountname
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wich other player is to take over the account?
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when shall the account be transferred?(when no date is given the account will be transferred as soon as all information is supplied). An account-transfer will need some time.
  
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* Dedicated Account Name
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we need a support-ticked from all people involved.
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* What other players should take over the account?
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* Over what period should the account be made? (If no date is specified, the transfer once all information is available.) An account transfer takes some time.  
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We require all participants of a support ticket
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i want to take over another players account. what must i do?
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===I want to take over the account of another player. What should I do?===
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Open a ticket via the Support button (issue bug requests) or write an email directly to community@xhodon.de . Content:
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open a Ticket with the support-link (topic: bugsubmission) or write a mail to community@xhodon.de content:
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your own Accountname
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name of the account you want to take over.
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what shall happen with my old account after i play the new one(deletion or transfer to another player)?
  
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* Dedicated Account Name
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we need a support-ticked from all people involved.
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* Name of the account that you want to take over
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* What happens to my account after I play the new ones (deletion or transfer)?
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We require all participants of a support ticket
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I'm a portal-player(e.g. Bigpoint, Gametwist, popmog),can i transfer my account?
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===I'm portal players (eg Bigpoint, Gametwist, POPMOG), I can make my account?===
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No.As your account is connected to your portal-account and you log in with a portal link such accounts cannot be transferred.
  
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No. Since your account Xhodon is linked to your portal account and you log on the portal in Xhodon, such accounts can not be passed.
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i play xhodon in several worlds, can i transfer an account just in one world, and go on playing in another?
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===Xhodon I play in several worlds. Can I give an account only of a certain world and continue to play in another?===
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No. at a transfer the account is transferred as a whole, that is all worlds.
  
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No. For transfers, the account changes as a whole, ie all worlds, the owner.
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can i keep my old nick?
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===Can I keep my old nick?===
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yes. you go on playing with the same name. changes of nick are only possible 1 month after transfer at the earliest.
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can i choose a completely new nick when i take over an account?
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No, you keep your old name. other players shall know who it is.
  
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Yes. You play more with the same name. Nick Name changes are the earliest 1 month after completion of the transfer possible.
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what happens to the runes, that are left over on my old account?
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===Can I choose a completely new name, if I take one account?===
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1. when ur old account is deleted you can transfer runes with the runes tranfer link.
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all runes that are left over will be transferred, limited by the the number you have purchased.
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you will get the link as soon as your account is deleted. in case there are problems with the link connect to the support.
  
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No. You keep your old name. Other players will know who they're dealing with.
 
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===What happens to the runes, which I still have left on your old account?===
 
  
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1st For cancellation of your old account, you can transfer using runes runic transmission link to another account in any German world. Where: It will transfer all remaining runes, but a maximum of as much as you have purchased a total that account for cash. You'll get the runes transmission link as soon as your account was deleted. If there are problems with the link, please contact support. When deletion of an account in the troll world no link is created automatically. The transfer talk directly with the support.
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2. in case you transfer your account the runes stay on the account.
  
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Second you give the account continues, the remaining runes remain on your old account and can not be transferred.
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I want to delete or transfer my account. but i have registered our guild chat.what must i do?
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===I want to delete my account or have passed, but registered the guild chat. What should I do?===
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before u do that you will have to transfer your founder- rights to another guild member. the order for this is:
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/msg chanserv set #Channelname founder Username
  
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Please enter account before handing over the "Founder" rights for the channel to another guild member. Use this command: / msg chanserv set # channel founder username name in the chat commands
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I have a question, wich is not answered here. what shall i do?
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===I have a question that is not answered here, what now?===
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write a PN to MagicM
  
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Write a PN to the S-GM MagicM or the S-MH Gorgophone
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what will happen in case of account transfer, and in wich order?
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Expiration
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after mails of everyone involved have reached us the following will happen:
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-both acconts are checked for eventual breaking of the rules.
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After the e-mails have arrived from all parties involved in the support system the following happens:
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-deletion of all rewards on the account that is transferred.
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only cristallwar-rewards can be transferred from old to new account. please inform us in your mail when u have such rewards and want to take them with you.
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* Examination of both accounts to possible rule violations
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-change of the mail adress of the account wich is to be transferred and change of nick of said account.
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* Cancellation of awards at the account that is inherited.  
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-you get a mail with the information about the account transfer.
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in this mail you will find the new password, please change it immediately. in case this does not work please request a new password with the "password forgotten"- function.
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Only crystal awards battle can be transferred from the old to the new account. Please give the mail in the same modest, if you own one and want to take such awards.
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* Change the email address and change the nickname of the account to be taken over
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You will receive an e-mail reply with info about the account transfer.
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In this mail you will find the new password to be changed then ask the same. If the password does not work with the "Forgot password" on the function can receive a new PW.
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Revision as of 07:08, 1 August 2011

Icon Revise.png We are still working on the translation of this wiki. If you would like to help us, create an account and join us in completing Xhodon's encyclopedia.

Questions about Account-Transfer i want to give my account to another Player. What must i do?

open a Ticket with the support-link (topic: bugsubmission) or write a mail to community@xhodon.de content: Your own Accountname wich other player is to take over the account? when shall the account be transferred?(when no date is given the account will be transferred as soon as all information is supplied). An account-transfer will need some time.

we need a support-ticked from all people involved.

i want to take over another players account. what must i do?

open a Ticket with the support-link (topic: bugsubmission) or write a mail to community@xhodon.de content: your own Accountname name of the account you want to take over. what shall happen with my old account after i play the new one(deletion or transfer to another player)?

we need a support-ticked from all people involved.

I'm a portal-player(e.g. Bigpoint, Gametwist, popmog),can i transfer my account? No.As your account is connected to your portal-account and you log in with a portal link such accounts cannot be transferred.

i play xhodon in several worlds, can i transfer an account just in one world, and go on playing in another? No. at a transfer the account is transferred as a whole, that is all worlds.

can i keep my old nick? yes. you go on playing with the same name. changes of nick are only possible 1 month after transfer at the earliest. can i choose a completely new nick when i take over an account? No, you keep your old name. other players shall know who it is.

what happens to the runes, that are left over on my old account? 1. when ur old account is deleted you can transfer runes with the runes tranfer link. all runes that are left over will be transferred, limited by the the number you have purchased. you will get the link as soon as your account is deleted. in case there are problems with the link connect to the support.


2. in case you transfer your account the runes stay on the account.

I want to delete or transfer my account. but i have registered our guild chat.what must i do? before u do that you will have to transfer your founder- rights to another guild member. the order for this is: /msg chanserv set #Channelname founder Username

I have a question, wich is not answered here. what shall i do? write a PN to MagicM

what will happen in case of account transfer, and in wich order? after mails of everyone involved have reached us the following will happen: -both acconts are checked for eventual breaking of the rules. -deletion of all rewards on the account that is transferred. only cristallwar-rewards can be transferred from old to new account. please inform us in your mail when u have such rewards and want to take them with you. -change of the mail adress of the account wich is to be transferred and change of nick of said account. -you get a mail with the information about the account transfer. in this mail you will find the new password, please change it immediately. in case this does not work please request a new password with the "password forgotten"- function.

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